What can
you expect?

A new project can quickly become overwhelming. And while it does take work to make dreams become reality, we are up for the challenge. The good news is that our tried and tested design to build process puts the hard work on us, not you. It ensures that your vision for your new outdoor living space becomes a custom, artistic, timeless reality with as little stress as possible.
After we have received and evaluated your initial request, we will do our best to reach out to you in a timely manner (usually 3 business days).
In order to assess your property and discuss the vision for your project, we will make an onsite visit. If a formal design is required, an estimate of the design cost will be provided at this time.
We work hard to get the details right from the start. This means that the design stage may include the items listed below.

Design stage

Site Survey

A site survey is either supplied by you, or if required, we will come to take measurements and photos of the site.

Permit Inquiries

We identify any factors that might affect the design such as zoning, bylaws, lot lines, conservation easements etc.


We meet with you to create a detailed list of your objectives for the project and your budget.


We present a professional design along with details around the scope of work and the budget required to implement the project.


We believe that good design is a collaborative process and that means we adjust the design as needed to ensure that your vision is met.


Once you are happy with the details of the design and scope of work, we will present the official construction or masonry estimate in person.

In order to secure a place in our work schedule, a signed contract is obtained, and a deposit is secured.
For work
We obtain any required permits as well as source and secure materials for the project.
Your project begins! We do our best to minimize disruption and noise to you and your neighbours as we work to transform your home or yard.
what our customers are saying...
Rustic impressions was amazing to work with! The plan that was developed for us took into account our vision and dreams. Construction was done in good time by a pleasant and hardworking crew. The outcome was beyond our expectations and it adds significantly to the value and appearance of our home!
Cornelia and Gerry

Once the balance is settled, the project is complete and you are free to enjoy your new, one of a kind, space for years to come.

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